cancellation policy
We are dedicated to providing the best possible yoga experience to our attendees and we understand that sometimes unexpected situations arise that lead to cancellations. Therefore, we have created a cancellation policy that is designed to be fair both to attendees and to our business.
In the event of cancellation by the customer, regardless of the circumstances, the following refund policy is in place:
To reserve your spot a deposit of £250 towards the retreat price is required upon booking confirmation. The remaining amount is to be paid by June 4th, unless a payment plan has been agreed upon. Any cancellation within 48 hours of booking will be fully refunded until June 4th. Any cancellation post 48 hours of booking and post June 4th will lose the deposit. Post June 4th, any voluntary cancellation will lose the deposit + full amount. If someone else is found to take your spot, you lose the deposit only.
PLEASE NOTE:
Your deposit is non-refundable or transferable outside of these terms.
All cancellations must be made via email to roselledoesyoga@gmail.com
If we (RDY) need to cancel for any reason, we shall inform customers as soon as possible. Alternative dates will be offered; however, we do not accept responsibility for any costs incurred, including airfares. Where the alternative arrangements offered are not amenable to you, then a full refund will be made to you.
We understand that life can be unpredictable and that unexpected events can arise. However, please keep in mind that when you make a reservation for a retreat, we make preparations and arrangements based on that commitment. Therefore, we ask that you carefully consider your plans before making a reservation, and inform us of any changes as soon as possible in order to minimise any inconvenience to you or to our business.
We hope that this policy helps you to understand our approach, and we look forward to sharing the transformative power of yoga with you. Namaste!
terms and conditions
Thank you for considering attending our yoga retreat! We aim to provide a rejuvenating and transformative experience for all participants.
Before signing up, please review the following terms and conditions:
- By booking you agree to our cancellation policy explained on this page
- You agree to purchase travel insurance to protect yourself in case of unexpected circumstances
- You will complete a health and indemnity form prior to coming to the retreat and return to us before 01/08/25 making us aware of any health concerns, injuries and dietary requirements
- By participating in the retreat, you acknowledge and accept any inherent risks associated with physical activity, including injury and waive, release RDY from any responsibility, claims, rights and liability from injuries or damages to your physical body or property resulting from your participation in the retreat. We encourage all attendees to listen to their body and modify poses as necessary.
- We reserve the right to make changes to the retreat itinerary, accommodations, or any other aspect of the retreat if necessary.
- In the absence of negligence or breach of duty, RDY accepts no liability for loss, damage, injury, or illnesses which may be received during customers stay or travelling to and from the retreat.
- RDY shall not be liable for any failures, which are reasonably beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, health pandemics, accidents, or failure to perform by third parties, including suppliers and subcontractors.
- Any photos or videos taken of attendees may be used for promotional purposes, unless the attendee specifically requests otherwise.
- We strive to cultivate a positive and respectful environment for all attendees. Any behaviour deemed disruptive or disrespectful may result in the attendee being asked to leave the retreat without refund.
We appreciate your cooperation in ensuring a smooth and enjoyable experience for all retreat attendees.
If you have any questions or concerns about these terms and conditions, please don't hesitate to reach out to us. We're looking forward to an amazing yoga retreat experience together!